OUR POLICIES

Returns

Items are supplied to you on unconditional basis. If they do not meet with your requirement, we will  replace the item or refund the cost (not including postage costs). Returned items must be unmarked and unused, including tags, and in a resaleable condition. Bridles are non returnable and must be ordered to the correct size of your horse and are adjustable on fitting.

Goods will not be refunded if not returned within 21 days. We strongly suggest a Certificate of Posting is obtained as this allows us to claim if the items were to become lost or damaged in travel.

When returning an item from outside the UK please specify on the packaging and on any customs documentation that your parcel is a return, otherwise customs charges may occur. The return will be credited when the returned goods have been received by us, except for international returns made via DHL, FedEx, TNT, UPS, etc. which will be credited after 45 days due to possible charges from these carriers against the receiver .

Postage

Postage is set at a fixed price. Any items under 12kg are set at £6.99. For any items over 12kg, the postage is set at £9.99.  Any orders over £100 are free delivery.

Terms & Conditions

Aster Horses are committed to providing an excellent service, if you would like to contact us please e-mail us at: Info@asterhorses.co.uk or telephone us on +44 (0) 1622 891729. 

Company Registered Address:
Fiddlers Green Stud, Lenham Road, Headcorn, Kent TN27 9LG

We make the effort to maintain the prices quoted on this website but sometimes this is not possible. We reserve the right therefore to discontinue any item from this website and change prices as and when necessary.

All prices are shown with VAT at 20%. 

Please note that the sizes (to fit) indicated for our garments are approximate and for guidance only.

All Special Offers are only valid as long as stocks last.

© 2021 by Aster Horses